One platform, three layers.

Competitors sell one layer. We deliver the whole thing: the telephony foundation, the AI that answers, and the person standing by for when the call needs one.

Tony rings you back so you can hear it for yourself. We only use your number for this call.

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From ringtone to confirmation.

Five steps, the same every time, whether it is an order or an appointment.

  1. 1
    ANSWER

    Answering

    The AI picks up within a second in fluent Dutch, by phone and on WhatsApp.

    Voice
  2. 2
    TRIAGE

    Triage

    “What are you calling about?” The AI recognises the request and sends the call the right way.

    Routing
  3. 3
    ONE OF FIVE

    The right handling

    Based on the triage, the call goes one of five ways.

    • Taking the order
      Straight into your system through the POS integration, with address checks and upsell.
    • Book an appointment
      Checks your calendar, books, reschedules or cancels.
    • First-line support
      Settles what needs no person: status, a change, a small query.
    • Call-back request or transfer
      If it does need a person, the AI hands it over cleanly.
    • Answering common questions
      Opening hours, prices, stock, directions. Answered on the spot.
  4. 4
    CONFIRMATION

    WhatsApp confirmation

    The customer automatically gets a confirmation, and updates before they have to ask.

    WhatsApp
  5. 5
    IF NEEDED

    Human handover

    A complex question or a complaint? A seamless handover to a colleague, with the full context.

    Person

The three layers underneath.

VoIP platform

The base under everything: a modern telephony foundation, built for AI and programmatic telephony. Every site starts here and builds up to the AI agent and human-in-the-loop.

Voice and WhatsApp agent

The AI takes orders and answers questions, by phone and on WhatsApp. Menu navigation, upsell, address and price checks, around the clock and for scheduled orders too.

Human-in-the-loop

For anything complex, the AI hands over seamlessly to a person, with the full context of the call. In the complete package the phone disappears from the shop floor altogether.

Rather hear it for yourself?

There is a real recording on the homepage of a call the AI handled entirely on its own.

Listen to the recordingBook a demo