More time for your trade,
less time on the phone.
Powered by AI.

Your staff do what they are good at; SpeechCloud handles the rest. The AI deals with up to 80% of calls entirely on its own, by phone and on WhatsApp. That figure is measured on orders at our pilot site. People are on hand whenever a call needs them.

Tony rings you back so you can hear it for yourself. We only use your number for this call.

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up to 80%
handled on its own · pilot
24/7
always answered
<5
working days to go live
Recorded call
Tony
Your AI phone assistant
Tony, the AI phone assistant
0:001:51
A real call, no script

How it works, in one minute.

Rather watch than read? This video (in Dutch) shows what happens between the first ring and the WhatsApp confirmation.

From ringtone to confirmation.

Five steps, the same every time, whether it is an order or an appointment.

  1. 1
    ANSWER

    Answering

    The AI picks up within a second in fluent Dutch, by phone and on WhatsApp.

    Voice
  2. 2
    TRIAGE

    Triage

    “What are you calling about?” The AI recognises the request and sends the call the right way.

    Routing
  3. 3
    ONE OF FIVE

    The right handling

    Based on the triage, the call goes one of five ways.

    • Taking the order
      Straight into your system through the POS integration, with address checks and upsell.
    • Book an appointment
      Checks your calendar, books, reschedules or cancels.
    • First-line support
      Settles what needs no person: status, a change, a small query.
    • Call-back request or transfer
      If it does need a person, the AI hands it over cleanly.
    • Answering common questions
      Opening hours, prices, stock, directions. Answered on the spot.
  4. 4
    CONFIRMATION

    WhatsApp confirmation

    The customer automatically gets a confirmation, and updates before they have to ask.

    WhatsApp
  5. 5
    IF NEEDED

    Human handover

    A complex question or a complaint? A seamless handover to a colleague, with the full context.

    Person

Every missed call is revenue walking away.

  • Staff pulled away
    Answering the phone instead of serving the customer in front of them.
  • Revenue lost to missed upsell
    Younger staff find answering the phone hard enough, let alone upselling on it.
  • Human error
    Wrong address, wrong order details. Every mistake costs you a customer.
  • After hours, silence
    The customer rings. Nobody answers. They order somewhere else.

“The team were on the phone constantly. We never got round to actually making the orders.”

Manager, pilot site

The rush never arrives on schedule.

The phone keeps going: people ringing to order, others chasing where their order has got to. In between, your team barely gets to the work itself.

Hear it for yourself.

A real call through the live system. No script, no actors, no editing. The AI tells the caller they are speaking to an AI. It does that on every call. The recording is in Dutch, which is the point: this is what fluent Dutch sounds like coming from the system.

A delivery order, handled start to finish by the AI
0:00 / 1:51

Want to hear it live, with your own menu and your own questions? That is what the demo is for.

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Not a booking bot. Not a chatbot. An assistant that genuinely takes the work off you.

SpeechCloud runs on the latest speech-to-speech AI and does what others cannot: whole conversations, customer service, links into your systems, and people as backup. Handled end to end.

Handles calls on its own

Phone and WhatsApp. Guided by your menu, with upsell, address checks and price checks. Automatically, around the clock.

Connected to your systems

Recognises returning customers, pushes status updates before they are chased, and handles changes to orders already in progress.

WhatsApp confirmation

Every call ends with an automatic WhatsApp message containing the full details.

People as backup

Anything complex or sensitive hands over to a person, with the full context of the call. Your team is not interrupted.

Beneath those four pillars sits one platform in three layers: a modern VoIP foundation, the AI agent, and people as backup: human in the loop.

Your dashboard

Set it up yourself, see everything back.

The AI is not a black box. You configure it yourself, and you can see exactly what happened on every call.

Configuration

You tune the AI agent and WhatsApp to your own business. No ticket needed, you do it yourself.

  • Voice, so the AI sounds the way your business sounds.
  • Greeting, the first line every caller hears.
  • Instructions, the prompt: what the AI may and may not do.
  • Tools, such as connecting your calendar or supplying business information.

Conversation overview

Every conversation in one place, from phone and WhatsApp, with what it produced.

  • Statistics on volume, handling and busy periods.
  • Call recordings, there to listen back whenever you want.
  • Transcripts, so you can read along instead of listening.
  • The outcome: orders, appointments and follow-up actions.
The SpeechCloud dashboard showing conversations, orders, revenue and the most recent calls.
A view of the dashboard. Phone numbers are masked.

Good for the owner, good for the customer.

For the owner

  • Real savings on staffing
  • Extra revenue from consistent upsell
  • No more mistyped orders
  • Open 24/7, so no call goes unanswered
  • One supplier: business telephony, AI and human backup in a single package

For the customer

  • Answered straight away, no queue
  • A WhatsApp confirmation after every call
  • The order taken down correctly, every time
  • A person available when it matters
  • Updates before they have to chase

Started in hospitality. Built to scale.

Live · pilot

Order-taking restaurants & QSRs

Tony takes full orders by phone and WhatsApp, upsells, checks addresses, keeps delivery customers updated, and hands over to a person when a call needs one.

See what Tony does

AI support agent

Booking appointments, answering the routine questions and confirming by WhatsApp. Then keeping customers updated and reaching them with campaigns.

See what it can do

What is it costing you now?

The hidden cost of missed calls and stretched service.

Without SpeechCloud

  • Staff constantly pulled away by the phone
  • Time spent fixing avoidable mistakes
  • Complaints and changes handled ad hoc
  • Unreachable outside opening hours
  • No idea what the missed calls cost you
Recommended

With SpeechCloud

  • One monthly fee per site
  • Every call answered, 24/7/365
  • A WhatsApp confirmation after every call
  • Complaints dealt with properly
  • People as backup whenever a call needs them

Questions?

It speaks fluent Dutch in a natural voice, and it is upfront about what it is: we tell every caller they are speaking to an AI. The greeting and tone are set up to match your business.
We connect directly to your POS through its API, or place orders through the ordering site you already use. The AI works through your menu, checks addresses, checks stock and upsells where it makes sense.
Anything complex, any complaint, or any caller who asks for a person goes straight through to a colleague, with the full context of the conversation.
Yes. The AI takes orders by phone and on WhatsApp, and sends confirmations and updates there after every order, so the customer is never left guessing.
Usually within five working days, depending on the systems you run.

Ready to be reachable around the clock?

Fill in the form and we will be in touch within 24 hours to arrange a free demo built around your own situation.