Built from an actual shop floor.
One founder from voice and AI, one from the industry itself. SpeechCloud did not start in a lab but on the shop floor, with the realisation that the phone breaks the flow and that it could be done better.
Voice and AI meets the shop floor.
Christiaan Quak
Built the first Dutch voice-ordering assistant for Heineken Drinkies, among other things. Brings the voice and AI side: how to make a conversation actually feel like one.
Carlo de Vriend
Ex-Just Eat Takeaway, ex-KPMG and a QSR franchisee. Brings the shop-floor side: he knows first-hand what the phone does to a kitchen.
What we believe.
Honest about what it is
We tell every caller they are speaking to an AI. Not because we have to, but because a conversation that opens with a lie never ends well.
A person stays reachable
Anyone who wants a person gets a person. The AI takes what can sensibly be automated, not everything that could be.
Proof over promises
We show what works in practice and say plainly where that proof is still missing. One real call beats five promises.
Built for the shop floor
The measure is not whether the technology impresses, but whether the team had a calmer day.
One platform, set up per business.
Tony takes orders for order-taking restaurants. On the same foundation, the AI support agent books appointments and answers questions. What the AI does, and when it hands over to a person, is set per business.